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Frequently Asked Questions

When looking to get behind the wheel of a new car, we want to make the process as simple as possible, answering any questions you have. Our team are on hand for you to give you the answers you need when leasing a new car.

Our most commonly asked questions, answered simply

Car leasing is a cost effective way to get behind the wheel of a brand new car, van, or pick up. You pay an initial rental, followed by fixed monthly rentals, over a time period (typically two to five years).

You commit to a preset annual mileage, with agreements typically starting at 5,000 miles per year, the more miles you drive, the higher the monthly cost.

With our lease offers, you can factory order a bespoke car and choose the colour and any optional extras. The cost is then spread across the length of the agreement.

At the end of the agreement, your vehicle will be inspected and simply returned to the finance company. Once the vehicle is returned, your monthly rentals will stop, giving you the option to lease again or explore other options.

Once you enter into your lease agreement, it is your responsibility to take out insurance for the vehicle you are leasing. As you won't own the vehicle, you must get out a fully comprehensive insurance deal.

When leasing a car, ID documentation you will need to provide will depend on your credit score. The most common types of ID required include proof of income, proof of identity, passport and/or driving license. Other forms of ID may be required but is subject to the finance providers request. If any other identification is required, we will notify you.

As standard, all our agreements are customer-maintained, meaning you are responsible for the roadworthiness of the vehicle you are leasing. We will always provide you with the monthly cost of our optional maintenance packages, which include servicing and MOT's within the manufacturers requirements.

Depending on the finance company, the package could also include perishable items such as tyres, brakes, wiper blade replacement, bulbs and battery systems, plus any labour involved.

Yes. All our lease agreements include road tax for the duration of the entire contract. You don't need to do anything, the road tax will automatically renew behind the scenes every 12 months. 

In some circumstances, road tax may only be included for the first year, but we will be sure to tell you this before you sign up to any agreement.

We operate with a wide panel of carefully selected funders and partners to ensure the best possible deals on the market.

All of our cars are either supplied directly from the manufacturer or one of our trusted partners from around the UK. We use a huge dealer network to ensure we always have cars available to order, whilst remaining competitive on price.

Unless stated, we offer free mainland UK delivery and collection of your vehicle. Our administration team will be in touch to arrange the delivery of your new vehicle.

At the end of the agreement, a third-party will contact you to arrange a suitable time and date to inspect and collect the vehicle, free of charge.

Yes! All of the vehicles we broker come with a full manufactures warranty as standard.

Absolutely yes. VAT registered businesses can claim back up to 50% of the VAT charged on the finance and 100% of the VAT charged on car maintenance. Vans & commercial vehicles used just for business can claim 100% of the VAT on both finance and maintenance.

Absolutely. We’ll offer advice and help you find a great car that fits perfectly within your budget.

It is important that you get your car serviced at VAT registered garages who only use manufacturer genuine parts. If you have a maintained agreement, a list of approved garages can be provided by your finance company.

Fair wear and tear occur when normal usage causes deterioration to a vehicle interior and exterior. It is not to be confused with damage which occurs as a result of a specific event or series of events such as impact, inappropriate stowing of items, harsh-treatment, negligent acts or omissions.

For more information on what is considered fair wear and tear please visit, the BVRLA fair wear and tear guide.

With extended lead times across most manufactuers, our renewal team will contact you around 12 months before your lease ends. They will gauge your current situation and give you any advise.

Within the final 6 months of the agreement, we would start the process to finding your next lease. With most factory orders taking an average of 12-24 weeks, it is important to start looking for your replacement.

A few weeks before the end of your lease, a third-party company will be in contact with you to arrange the collection of your car. They will then come on the scheduled day, inspect the car and if it is all within fair wear and tear guidelines, they will drive the car away after some paperwork is signed.