Existing Customers

Around 6 months before the end of your lease, we will give you a call to advise you what happens next and start to discussing your next vehicle requirements if you are choosing to lease again. The vehicle will be collected for free throughout the UK Mainland at the end of your lease, if you have gone over your agreed mileage you will have to pay an excess mileage fee (please refer to your Lease Agreement for the exact figure).

In some instances you are able to buy the lease car vehicle at the end of the term, although we cannot guarantee this. You would have to deal directly with the finance company who will let you know if this is possible.

With extended lead times of around 3-6 months, our team will be in contact to discuss your options. As with anything, the sooner you start to think about your renewal, the easier the entire process will be.

Yes. With a lease agreement you are able to terminate the contract early. You will have to pay a termination fee to the finance company (typically 50% of the remaining rentals, though this is subject to the finance companies terms and conditions).

In some instances, the finance company might allow you to extend the lease agreement. Though this isn't guaranteed, if you are enjoying the car or can't find a replacement, you can speak to your finance company and ask for an extension.

Some finance companies will allow an "informal extension", where you can pay month by month. Others might require you to sign up for a fixed period of time (typically 3-6 months).

If you are unsure, ask our team who will be able to advise you with your finance company details for you to get in touch.

When signing up for your lease, you agree to drive a set amount of miles during the term of the agreement. If you exceed this, you will be charged accordingly.

At the start of your agreement, you will be notified of the excess mileage charge, or pence-per-mile charge. This is the rate at which you will be billed should you go over your contracted amount. This is usually found in the original documents signed by yourself.

If you signed up to a 10,000 mile per annum agreement over a 24 month contract, it doesn't matter if you do 5,000 miles in the first year and 15,000 in the second. It is just important you don't exceed 20,000 overall by the end of the lease if you don't want incur any extra costs.

It is never expected for your lease car to be in perfect condition upon it being returned.

Britannia Car Leasing operates under the British Vehicle Rental and Leasing Association (BVRLA) who adhere to a fair wear and tear policy. All lease agreements are covered by a fair wear and tear policy, including stone chippings, alloy scuffs and dents - All within reason.

If any damage falls outside of this, you will be charged accordingly if the vehicle is returned with the damage present.

You are welcome to outsource your own repairs, so long they are up to manufacturer standard.

Ask our team for examples of acceptable fair wear and tear if you are unsure.